Events in our system are self-managed.  Group and event managers are encouraged to review privacy and security settings, and adjust them if needed.  If you need assistance please contact Indico Support - contact Help at bottom of page. https://learn.getindico.io/categories/managing/

9 December 2021
Virtual, Gather.Town
US/Pacific timezone
DIRECTORATE SOCIAL REGISTRATION IS NOW CLOSED -- PLEASE CONTACT JANA FOR MORE INFORMATION

UBER Voucher Troubleshooting

UBER Voucher 

 (your Uber Voucher is good until December 31, 2021)

All vouchers were sent out:

Wednesday, Dec. 9

to the email address you use at TRIUMF

If you have not received it

-- please check your spam folder --

IF you still have not found it please contact me (Jana:  thomson@triumf.ca)


Uber Instructions:

First Step

If you don’t already have an UberEats personal account, create one and setup your personal credit card details. Once you have your personal account setup, proceed per below. 

FROM YOUR DEVICE:

1.  Make sure you have first downloaded the Uber Eats App onto your device, if you haven’t already.

2.  Open the email that was received from Uber for Business, using the same device.

3.  Click on the “verify email” button in the email. This should add the TRIUMF Conferences UberEats business account into your personal Uber Eats account.

4.  Use the UberEats app to go into your personal UberEats account and place your order.

5.  When you place your order, at the very bottom of the order screen, look for payment options. You should see an option to toggle into the “TRIUMF Conferences” business account. Use the TRIUMF Conferences business account as the payment option. 

6.  The credit in the TRIUMF Conferences business account will cover everything (food order, Uber fees, delivery fee, tip etc) up to the amount of the credit. Any overage will flow onto your personal credit card set up in your profile. 

The credit is active from now.  The voucher is redeemable for $30 and excludes alcohol.

Tip: 
There is an option with Uber to skip delivery and go pickup the order yourself, if that is preferable. Some people like this option as it gives them more room to use their credit towards food.  Please remember to order from the take-out menu for the restaurant on the App if you are picking up your order. 

If you use delivery – on occasion, some users have had delivery cancelled (ex. drivers not available). Note, the majority of users choosing delivery don’t experience this problem. If it does come up, you will either need to reorder your food, or go pick it up yourself (and later, I can sort out any administrative issues that might come up).

When you check out from your Uber order,

your screen should look like this (see link):

LINK